Vision Statement: Reimbursement Concepts, LLC will be the foremost provider of consulting, outsourcing solutions and training to the healthcare industry.
Mission: To be the Consulting and Outsourcing firm of choice.
Service Excellence: Continually seeking to provide excellent service for all those who depend on us to make a difference and then to exceed their expectations.
Integrity: We say what we believe and do what we say. We are trusted because we are trustworthy. Our personal team and organization values are aligned with everything that we say and everything that we do.
Continuous Improvement: We never stand still; we are never satisfied. All of us – individually and as a team constantly look at everything we do, and we ask, “How can we do this better?”
Accountability: Every one of us takes responsibility for meeting our commitments and we take ownership of the results.
Fulfillment: We make a difference. We feel rewarded – personally and as a team – because what we do in our jobs, as well as away from work, is consistent with our lives’ goals and dreams.
Our Company
Due to an apparent void in strategic partnerships between providers and billing services, Linda Payne formed Reimbursement Concepts, LLC in 2003. Since then, Reimbursement Concepts, LLC has been able to successfully bridge the gap by partnering with our clients to provide ongoing support services through consulting and outsourcing.
The 50+ staff at Reimbursement Concepts, LLC are trained extensively to ensure appropriate reimbursement for the services that your company provides. Our teams have expertise in, and undergo continuing education and training on, all government as well as non-government payers. Our internal compliance and audit programs ensure that the functions we perform meet all State and Federal guidelines.
From our humble beginnings, the Reimbursement Concepts' philosophy has grown to serve many of the nation's largest homecare corporations. We have been, and continue to be, a pioneer in the consulting and outsourcing business, as was our original vision years ago.
About Linda Payne
Linda@ReimbConcepts.com
Linda Payne is the founder of Reimbursement Concepts, LLC and is a highly recognized professional in the field of Infusion, DME and AIC reimbursement for over 20 years. Prior to beginning Reimbursement Concepts LLC, Linda held senior management positions with several of the nation's leading homecare companies including Accredo Health Services and Gentiva Health Services.
Linda has developed innovative solutions and key partnerships in the following areas of reimbursement:
- Reimbursement Department Design
- Process Improvement
- A/R Management
- System Analysis & Implementation
- Government & Corporate Compliance
- Productivity Goals & Analysis
- Staff & Reimbursement Training
- Internal & External Auditing
Linda's extensive experience in reimbursement and operations has afforded her the confidence, knowledge and professionalism required to handle all aspects of reimbursement operations.

